Cancel Items or Orders

You can cancel items or orders by visiting the Your Orders section in Your Account.

To cancel items that aren’t dispatched yet:

  1. Go to Your Orders
  2. Select the item you want to cancel and click Cancel items

Note: Your order will be cancelled instantly and a refund will be processed to your original payment method, if the payment was already made.

If your order has already been dispatched: Select the Request cancellation option and the item(s) will be returned to us for a refund (if the payment is already made). In case you’re still contacted for delivery, please refuse to accept it.

If your order is shipped directly by the Seller and not by Us: Please contact the seller to request cancellation.

If your order is already delivered: You may consider returning it.